Kathmandu Promo Code FAQs
Why is my Kathmandu promo code not working?
Kathmandu may reject a code when the order does not meet the promotion’s conditions. Check that:
- The redemption period is still open.
- You have not already used a one-use promotion.
- Your eligible subtotal reaches any minimum spend.
- You are signed in if the promotion requires Out There Rewards membership.
- You received the promotion if it is limited to selected email recipients.
- Your bag does not contain excluded products.
- You are using kathmandu.co.nz if it is a New Zealand online offer.
For example, if the minimum spend is $120, an eligible subtotal of $119 will not qualify. Adding an excluded gift card will not necessarily raise the eligible subtotal above $120.
Can I use a Kathmandu promo code on sale or clearance gear?
It depends on the promotion. Kathmandu may limit a code to full-priced items, allow sale items but exclude outlet or clearance products, or replace the displayed sale price with a discount calculated from the regular price.
For example, suppose an item was regularly $200 and is on sale for $150. If the promotion takes 30% off the regular price and overrides the sale price, you pay $140, not $105.
Pro tip: Check whether the code replaces the current sale price rather than discounting it further.
Can I combine a Kathmandu promo code with member pricing or a reward voucher?
Usually not, because Kathmandu states that member offers and Out There Rewards vouchers cannot be used with another offer. Only one rewards voucher is allowed per transaction.
Why is my Out There Rewards voucher not showing at checkout?
Sign in to the Out There Rewards account that received the voucher and make sure your login email matches your membership email. If Kathmandu asks you to activate your online account, use the activation email it sends you.
Select the available voucher at checkout and check any minimum spend printed on it. New Zealand dollar vouchers can be used only through kathmandu.co.nz or at a New Zealand store.
Birthday vouchers remain available for 30 days after issue. Annual reward vouchers remain available for six months after issue.
Do Kathmandu members and new email subscribers get their own discounts?
Yes. First-time subscribers to Kathmandu’s Out There Rewards email database receive 10% off eligible full-priced items. The discount must be used online within seven days of the original email or SMS. It is limited to one use and excludes gift cards, third-party products and clearance.
For example, $200 of eligible full-priced Kathmandu gear falls to $180 before any delivery charge.
Out There Rewards members can also receive member pricing, targeted promotions, birthday vouchers and annual reward vouchers. Some targeted promotions require members to opt in to marketing and receive the relevant email.
Can I use a Kathmandu online promo code in a store?
Only if the individual promotion allows in-store use. Kathmandu’s standard promo code process is for online checkout, and many promotions are online only.
Out There Rewards birthday and annual reward vouchers can be used online or in a Kathmandu store within their country of issue. In a store, show the unique voucher details or ask a team member to check your membership for an available voucher.
Where can I find Kathmandu promo codes?
Start with Kathmandu promo codes verified by DontPayFull, then check Kathmandu’s emails and SMS messages, your Out There Rewards Online Account, its Offers and Member Deals pages, and its social adverts.
Kathmandu sometimes sends unique or targeted codes, so another person’s code may not be available to your account. Check each promotion’s eligible products, use limit, minimum spend and redemption channel before using it.
What happens to my promo code saving if I return the item?
Kathmandu calculates the refund from the reduced purchase price, not the item’s original price. If a jacket was $300 and you paid $240 after a promotion, Kathmandu uses $240 as the refund value.
For purchases made with an Out There Rewards voucher, Kathmandu allows an in-store exchange. If you use another return route, you forfeit the voucher value rather than receiving it back.